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RETURN POLICY

  1. Refund requests must be made within 14 days of delivery date. After 14 days from delivery date you must contact Revanche
    of action. Revanche Records will not issue refunds for products purchased through other entities, such as distributors or retail partners.
  2. Unit must be in like-new condition and returned in original packaging with all original accessories, literature and other components. Revanche Records reserves the right to reject any refund request if the product is received damaged or if any accessories, literature or other original components are missing.
  3. A Return Authorization (RA) number must be obtained prior to returning the product; to request an RA number, please email, and provide the following information:
    Name
    Address
    Phone
    Reason for Refund
    Date of Purchase
    Order Number
  4. Upon written receipt of the RA number, send product to:
    Revanche Records
    Nachtwachtlaan 345
    1058 EM Amsterdam
    The Netherlands
  5. Please mark with the RA number on the outside of the package.
  6. A copy of the Revanche Records purchase receipt, should be placed inside the return package so that it is easily visible.
  7. Products received without an RA number and the required documentation as specified above may not be accepted or processed for return.
  8. Products received that do not meet the above return criteria may be returned to the customer via ground shipment.
  9. You may be responsible for shipping costs for returning the product to Revanche Records’s Amsterdam warehouse. Product should be shipped so that it can be tracked, Revanche Records is not responsible for products lost or damaged during return shipment.
  10. Funds will be credited within 5 days of receipt of returned product pending qualification and subject to above criteria.